Order Information

Ordering Information

Dee Davenport Howe

146 Bowdoin Street ~ Springfield, Massachusetts 01109 (413) -781-1505

All Information received from customers is kept completely confidential.We sell world wide 




If you want information , or you want to order something, you may email us with your request. If you are ordering something please have your Item Catalog Number (Cat# ) available, and the page name your item is on. We will email back with the shipping and the total. Condition of each item is explained in the descriptions,you must remember, that the clothing especially the early items are about a 100 years old and will show some signs of age. Please contact me via email if you have any other questions.


You may use a credit card or mail a check or money order to Davenport and Co. 146 Bowdoin St. Springfield MA. 01109. Pay to the order of Davenport and Co. also include your shipping address. Make sure you contact us by email first to make sure the item is still available and we can reserve it for you. Each customer is notified when their check has been received by us. Items will be held on reserve for 10 days if the payment hasn’t been received the reserve sign will be removed, unless we have been contacted by you for whatever reason. CREDIT CARD INFORMATION–We are now accepting major credit cards, “Visa, Master card, Dinners club, and JBC”. Please use or SECURE ORDER FORM or call or fax with your credit card information.



I will email you with the status of the item ( all items subject to prior sale) and the amount of the item ( price does not include shipping) I will reserve the item at the time of order confirmation,and give you the total. the item will be held for 10 days if payment has not been received by then you will be emailed 2 times to reconfirm the order if no response or good reason for delay the reserve sign will be removed. when payment has been received the reserve sign will be changed to a sold sign.


The cost of shipping will be given when you email us with your item request. We ship US post office on every Tuesday and Thursday mornings. Each customer is notified after their package has been shipped, so they can watch for it.


When you receive your item DO NOT remove the orange stock tag on the item unless you plan to keep it. If the tage has been removed from the garment then there will beNO REFUND .IF you are returning an item you “MUST” contact us within “24 hours” of receiving the item, telling us that you are returning it and why. If we don’t hear from you in 24 hours, that is 4 days after I have shipped the item ( items are shipped by priority mail US post office and they ship ALL items to anywhere in the US in 3 days) The item is considered sold and there will be “NO refund”. You are to ship it back to us within three (3) days of notification of return. You pay shipping and a 10% restocking fee on all returns. We expect the item returned in the same condition as shipped out. You will be emailed when we receive the item , your money will be returned the next working day. . You will then be notified that the check has been mailed out or charge card has been recredited. All items must be returned within 3 days of notification of return. Any items returned after 3 days there will be “NO refund”. You Will not receive a refund if you send items back without prior notice ( in other words, if the item shows up on my doorstep with out word from you) “NO refund”. NO refunds on Express mail / overnite items, we have had problems with people getting the items and wearing them, then sending them back. Thank you for your cooperation.


We offer a layaway plan for items $75.00 or more. A 25% is required within 10 days of order date. the remaining balance is due within 60 days of the order date. We would like you to layaway only 3 items or less at a time. If for some reason layaway transaction is not completed, all your money will be refunded except the 25% deposit. Please feel free to contact me by phone or email if you have any questions.

Thank You

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